With the outsourcing industry, China's IT services, human resources management, finance, accounting, customer service, research and development, product design and many other areas of business promotion, utilities, outsourcing service providers have recently begun to appear, And the privatization of public services has a direct link.
Customs service outsourcing in an attempt to
Service outsourcing refers to the original intent of the production or course of business of one or more links to other (especially) the completion of the company. Its core value is to a higher standard of service, value-added services, a significant increase. The process of innovation on the basis of a new profit growth point of the model, precisely in line with the main objective of the government's reforms, it will enable the development of public services, the trend in outsourcing services to manage the economy and to promote a government department.
China's Customs, for example, we know that the work of the Customs and Excise Department on the whole, can be divided into law enforcement work and affairs of the two major categories. Law enforcement work on behalf of his country against the backdrop of the exercise of power under the law, administrative functions and responsibilities of the national civil service must be completed by the identity of the officers. A large number of issues, such as the work of the pre-classification of goods, consumer verification, monitoring the inventory of goods, price determination, price verification, certification handbook of nuclear information, information systems, such as maintenance, customs require the commitment of a large number of human, material, but Inputs can not guarantee the best quality, there is no guarantee that the best efficiency, but also difficult to ensure the most economical investment, and the content of the work required for the professional, neutral and efficient background, so that the Customs and Excise Department to hire third-party outsourcing services And may be required.
As a result, the so-called outsourcing of Customs and Excise Department, the Customs and Excise Department is the shortage of manpower, in order to concentrate on the work of law enforcement personnel, some of the responsibility of the business like contracting, and so entrusted to a third party to provide professional services through information sharing and professional guidance In order to maintain close contact with third parties in order to achieve high and the Customs and Excise Department to monitor closely the operation of a unified management model. In fact, the General Administration of Customs outsourcing is a common international practice, such as the Australian Customs inspections as a whole will be outsourced to professional completion of the inspection.
China's economic opening up a pre-Suzhou area, for various reasons, Suzhou Customs beginning of the hard work of the General Administration of Customs, bonded supervision in the field of outsourcing services are most needed.
Suzhou Customs bonded supervision of human resources allocated to the status quo: the National Customs accounted for less than 2% of the supervision of the National 1 / 10 bonded business, to Nanjing, accounting for less than 30% of the customs territory of the province in recent oversight **** 1 / 2 bonded business; Suzhou Customs and Excise Department to monitor the actual size, per capita bonded import and export of goods 1,300,000,000 U.S. dollars, of which Suzhou Customs and Excise Department to monitor the per capita amount of 1,800,000,000 U.S. dollars. And Suzhou in the region's economic development, customs bonded supervision of the measurement is still increasing. As a result, Suzhou Customs and Excise Department since 2003 in the region for outsourcing services intermediaries, in order to support the Customs and Excise Department in an attempt to verify the write-off.
Third-party role and the privatization of public utilities
Customs Service outsourcing can be said that public service is a product of privatization. As a modern government, through non-traditional services and supply mechanism to provide transmission services. The private sector has a strong and effective mechanism for third-party in the public life of the business philosophy of media neutrality, so that a third party to provide public services more efficient, higher quality and more sensitive. In these circumstances, the use of third-party services, support services and the completion of the Customs and Excise Department, the Customs and Excise Department will be the Business Process Re-engineering, innovation and integration in the title of justice.
The introduction of a third party, the General Administration of Customs and third-party co-operation, reflecting in dealing with the complex, cross-ability of the Customs and Excise Department, Customs and Excise Department, there is an urgent need to find a more flexible, more than the main part in social services and management tools. Third-party non-governmental nature, their neutrality and professionalism of the voluntary organizations and community organizations, the nature of the media to enable it to "market failure" to effectively make up to a certain extent, the customs supervision to address the risks.
Customs and enterprises, the advantages of a third party, his position of neutrality, and even more services closer to customers - businesses, to have a better understanding of customer needs, more flexibility to meet the flexible response and long-term Long-term nature of the relationship between the service and meet the different needs of enterprises.
In the operation, Customs Service outsourcing to a third party in the form of major contracts can have a style of the contract, project financing and additional subsidies. The main contractor of the contract reflects the style of the Customs and Excise Department to pay for the commissioned projects. Customs and Excise Department, through the signing of the contract with a third party in order to achieve public affairs professionals in the field of mutual cooperation. Suzhou Customs pilot projects such as the use of financial funds to the contracting accountant, and then employed (audit, tax) office, and other intermediaries to assist the Customs and Excise Department inventory verification, verification of the scope of consumption, including verification, customs supervision and a list of goods, price verification and so on .
Additional items to reflect the style of the main companies to employ a voluntary payment, the Customs and Excise Department designated by the other services. Customs and Excise Department in the absence of special funds, as the enterprises themselves should the need for regular external audit, business and the payment of their choice in line with the requirements of the intermediaries, to the Customs and Excise Department, Customs and some of the additional services and intermediary services signed an agreement must be clear Customs and Excise Department to verify The implementation of specific tasks and arrangements for the provision of intermediary, to help complete the task of verification, verification of the report, the officers to complete.
The main financial subsidies should be seen as the first choice of professional services, customs, and to give a certain amount of the grant funds, or part of the rental fee, the cost of information in order to reduce the cost of third-party services to facilitate and meet the special needs of some of the Enterprises.
For example, some large-scale enterprises, involving tens of thousands of electronic records and even hundreds of thousands of copies of documents and a small number of more than 100,000, the exchange of electronic data, such as manual reported that the nuclear work usually requires a large amount of manpower and time to check documents and data, As well as the Customs and Excise Department, because of a shortage of manpower, often at a loss not only affect the normal progress of the write-off will also affect companies that used books; On the other hand, some enterprises to focus on the major lines of business, the Customs and Excise Department will participate in some activities, Customs outsourced to specialized agencies, with the exception of a simple customs staff, the manual records to apply for carry-over, no bid for the balance sheet, but also the specialized needs of high inventory verification of nuclear information and reports, manuals, classification and so on.
Customs-to-business outsourcing professional bodies, the Customs and Excise Department conducted a review of the qualifications, in order to fund subsidies to the Customs and Excise Department to enter the ranks of third-party outsourcing services. Capital has the advantage of subsidies, which can ensure that third-party customs, the two companies to provide the service to ensure a neutral stance; On the other hand, can be of service in the inter-agency competition will help lower the cost of services and service Upgrade the quality.
Of course, in the three forms of outsourcing, Customs-to-business submitted by a third party to verify the report found that Customs fraud and other irregularities, according to the specific circumstances or third-party companies can be held liable accordingly.
Customs and Excise Department today, Baodatianxia it is not possible only through the establishment of risk management mechanisms, the outsourcing model is selective, limited law enforcement resources to high-risk sectors (business), focusing on the areas of supervision, the optimal allocation of resources; in order to effectively To raise the level of supervision and monitoring of the efficiency of the enterprises abide by the law of the largest trade facilitation.
In recent years, from the world of public service reform, privatization can be found in practice, third-party outsourcing is a very important responsibility is to be able to quickly set up a variety of social resources, ability to be able to make up for the government, as well as insufficient financial and human resources . As a result, the Customs and Excise Department to adjust and change the role, which is in the public governance in the past from the simple to control and monitor the changes in the role and the role of collaborators at the helm, the third-party services should be a cause of the service in order to achieve the overall objective.
